It’s not often we single out specific engineers for their workmanship as each of our engineers continually excel in their performance and we are very proud of them. However, on this occasion we have received simply the most wonderful letter of praise from a customer regarding our engineer Lewis Griggs.
I wanted to share these kind words, as we are monumentally proud of Lewis, and he is a testament to the service we aim to achieve every time at Glow Green.
“It was my lucky day when Lewis Griggs had to step in and take over my installation from a colleague who was taken ill. From the very moment Lewis appeared at my door step it was obvious that he was someone with professionalism, pride, fantastic customer service and most importantly an expert in his field. Lewis arrived each morning at 8.00am and from that moment on did not stop throughout the day. There were some problem areas which has not been fully identified during the survey, but Lewis systematically worked through them all to achieve a positive outcome. He was a charming person to have In the house for two days. He is thoughtful, considerate and above all it is clear that anything less than perfection in his work would not be acceptable to him. Lewis ensured all the areas he has to work on were protected, he checked everything with e first and made sure I was happy before he progressed and was meticulously clean and tidy- just a joy!”