Report a Fault

Our online fault reporting system lets you report a fault 24 hours a day from your computer, mobile or tablet.

Simply fill in the form, giving us details about you and your policy, followed by details of the fault you’re experiencing.

Step 1 of 2 - Your Details


Reporting Faults Online

Report a fault 24 hours a day
365 days a year
Report a fault online from PC, tablet or mobile in under a minute.

Alternatively if you’d like to discuss your fault with an advisor, please call us on 0330 113 9488. Lines are open 24 hours a day, 365 days a year.