Report a Fault
Our online fault reporting system lets you report a fault 24 hours a day from your computer, mobile or tablet.
Simply fill in the form, giving us details about you and your policy, followed by details of the fault you’re experiencing.
Reporting Faults Online
Report a fault 24 hours a day
365 days a year
Report a fault online from PC, tablet or mobile in under a minute.
Alternatively if you’d like to discuss your fault with an advisor, please call us on 0330 113 9488. Lines are open 24 hours a day, 365 days a year.