Terms & Conditions

Last Updated on 31st March 2023


  1. Glow Green Limited is emailing a select pool of consumers and inviting them to partake in a survey that relates to their customer journey. By completing and submitting their survey response, entrants will be entered into a prize draw where one winner will be selected.
  2. This promotion is open to a preselected pool of entrants who will have received a quotation for a Boiler from Glow Green Limited over the last 18 months but not subsequently placed an order
  3. Each entrant will be sent an email containing a unique link to complete a short survey. Emails will be sent to the email address provided by potential entrants at the point they made an enquiry to Glow Green Limited.
  4. Each selected entrant has been selected to be UK residents over 18 years of age, and excludes employees of Glow Green Limited, their families, agents and anyone associated with this promotion. By entering into the prize draw you confirm that you are eligible to do so and eligible to claim the prize.
  5. There is a limit of 1 entry to the prize draw per person and the email address of all respondents will be recorded and validated against the original distribution list to ensure eligibility prior to the draw being made.
  6. The prize is £1,000 of High Street vouchers of the winner’s choice. There will be no cash equivalent prize and no other alternative will be offered. No purchase necessary.
  7. The prize draw will be held at Glow Green Limited’s registered offices and will take place on Friday 14 April 2023. One winner will be chosen at random and the draw will be supervised by an independent person.
  8. Glow Green Limited will contact the winner within 30 days of the prize draw, using the telephone number or email address that we hold for them.
  9. Glow Green Limited must publish information that indicates that a valid award took place. Glow Green Limited will publish the surname and county of the prize winner on glowgreenltd.com. If you object to this information being published please let us know when we contact you about the prize. Glow Green Limited must still provide the information and winning entry to the ASA on request.
  10. No correspondence will be entered into regarding the Prize Draw. In the event of any dispute, the decision of the directors of Glow Green Limited shall be final and binding on all entrants.
  11. The winner will have 14 days from us contacting you (see clause 7) to claim the prize. If you do not claim the prize by this date, your claim will become invalid.
  12. Glow Green Limited will make all reasonable efforts to contact the winner, if the winner cannot be contacted, or has not claimed the prize within 14 days, Glow Green Limited reserves the right to offer the prize to the next eligible entrant.
  13. Entry into the draw will be deemed to constitute acceptance of these T&Cs and our Privacy Policy.